Community Manager


East Parham Road, Henrico, VA, USA

Epoch Properties, Inc. Richmond VA is seeking a self-motivated and dedicated Community Manager for our established total Senior (55+) Community located in Henrico County.

This position requires a manager with hands on experience of at least 5 years completing certification of income and assets as required by the IRS Sec. 42 LIHTC program and must be a Housing Credit Certified Professional Certificate holder. The Community Manager must be able to have friendly “firm but fair” tenant relationships with working knowledge of the VA Residential Landlord & Tenant Act.
Candidate must be exceptionally organized with the ability to manage multiple tasks on site between multiple site buildings.

This role is responsible for the planning, organizing and controlling administration, operations and fiscal management of the property on a daily basis as well as annual budgets & file audits as required.
Duties include but are not limited to:
  • Tenant Relations – Provide quality and timely customer service while improving the customer’s experience and maintaining the property image
  • Income Certification – Must be able to initiate and monitor all Certifications for applicants and residents to comply with LIHTC requirements and maintain highest level of 100% pass rating on all property audits.
  • Lease Administration – Effectively manage to maintain highest occupancy and provide proven marketing strategies to meet occupancy standards.
  • Administration –Effectively manage procedures related to financial reports, collections, delinquencies, accounts payable and receivables and provide reports as required
  • Maintenance – Oversee operations and manage vendor contracts and budget control
  • Supervise and train staff as needed
Job Requirements include but are not limited to:
  • Associates or Bachelor Degree preferred but equivalent job experience will be considered
  • Minimum of 5 years Property Management experience with IRS Section 42, LIHTC
  • HCCP Designation holder of at least 5 years must provide current certificate to be considered
  • Effective budget management experience
  • Must possess strong interpersonal and organizational skills and communicate effectively with all levels of operation, both internal and with the general public as required
  • Must be responsive with an acute sense of urgency to meet the needs of the company
  • Proficient with RealPage-OneSite leasing/rents & purchasing programs, must be proficient with Microsoft Office Suite products. Knowledge of VHDA WTCMS program is a plus.
Excellent benefits package:
  • Health & dental insurance
  • Long & short term disability available
  • Paid Vacation, Sick begin accruing immediately and major Holiday are paid
  • Typical work week is Monday-Friday
If you are a team player ready to use your leadership skills and your ability to build successful relationships while providing exceptional service to our Senior residents, please send your resume with a cover letter include salary history in confidence
Apply Now
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